Scott Griffen

Staff was friendly and quick. Doctor did a great job explaining the reasons behind each test and what everything meant. My glasses consultant, Sage, went above and beyond in helping me find the right pair of glasses for my face. They took into consideration what and why I didn't like a given pair and patiently helped me find the perfect fit. I definitely took a while. Made a lasting impression. I'll be recommending this place to my friends.

mariel w

After cataract surgery I was told it would take 2 to 2 1/2 weeks to get my new prescription filled in the frames I bought from them. Since I am employed as a hospice caregiver (retired RN) I asked if they could be rushed since I need glasses to drive to work. I was told yes but it’s been OVER 3 WEEKS and still no glasses. Customer service is terrible. Most vision centers get new prescriptions filled in 5 to 7 days. No reason given as to why it’s taking so long. Nothing special about my prescription. I could get better service anywhere else in Portland. Won’t be returning.

SJW in PDX

Shout out to Jade, the optician who helped me find the most fun pair of frames! They were patient and went the extra mile and even met with me at two locations to find my the frames. I appreciated their knowledge, positivity and professionalism. I’m really happy with the new frames and the type of progressives to use in my office that Jade recommended. Thanks to Jade, Katie and the whole team today who were so upbeat!