EyeMax Optometry
2097 N Tustin St,
Orange, CA

The girl at the desk was nice I spent 1 hour getting my exam, and never got my glasses. I was told that they did not have enough time to order either one as they were closing for vacation per phone conversation 3 weeks later. No receipt saying I was credited to my insurance company. Basically, I wasted my time, and probably my insurance for the next 2 years will be used for the exam she did, keeping me from getting the glasses I so desperately needed and stull do. Thanks Terry

Going to Terry was and still is a nightmare. I have not received my prescription for the eye test like she said she would since after my test 3 weeks later she was all of a sudden going on vacation!!. The sad part is Terry did the eye appointment and then backed out of her obligation for my glasses and left me with a 2 year wait for insurance to kick in again. Looks like she had done it to someone else at the other eye max. Why would she take time to do my eye test to fit me for frames, tell me I had to get whatever is available at the store, then have the front desk call me 3 weeks later and say she cannot do my prescription? This is not professional nor accepted as a doctor's way of treating a patient. Oh and by the way, my fiance paid more than half for his eye glasses and was told to pick them up on 3 occasions. SHE SAID SHE WOULD MEET HIM AT THE STORE THE FIRST PART OF AUGUST, AND AGI. ON TWO OTHER OCCASIOÑS, NO GLASSES OR MOÑEY RETURNED AS OF TODAY THE 10TH OF NOVEMBER!! I would not recommend this company or doctor to anyone. And by the way we are still waiting for our items after over 4 months!

This company has avoided both myself and my fiance,. They were on vacation and never took care of our needs after4.5 months. We are taking other routes to report this eye max on the grounds of neglect and fraud by lying to stall receiving our glasses and recieipts of proof that our insurance company was not charged for a visit that was never filled. This place should not be in business do to the inconsistent help and the rights of the clients to receive their goods and or information how to complete our examination in a business like manner! What a waist of time!