Eyes of Texas
3527 B1 Billy Hext Road,
Odessa, TX

I had LASIK with Dr. Alan Smith here in June 2020. One of my eyes was slightly over corrected and the other was severely over corrected, resulting in the need for corrective surgery. While waiting the 4-6 month healing time he prescribed me new glasses, because the surgery left me unable to drive at night and with blurred vision daily. The glasses prescription was also wrong. So I decided to seek a second opinion instead of taking him up on his offer to fix my eyes for free, I didn’t want to risk my 3rd strike with him leaving my eyes in even worse condition. My new doctor has requested my medical records to be released and they never sent them. I went in person and paid the $25 release fee only to be told by the vague, as non-helpful as possible front desk lady that they would take 7-15 business days. To make a copy of MY paperwork?! I NEVER write bad reviews, but if I could save even one person from the expense, time, and disappointment I’ve been dealing with the last 9 months I would absolutely say do not use this dr or this facility. Read reviews and make a better decision than I did!!

They are the worst. The 2 receptionist are mean and condascending to patients. Primarily the clients are older and these ladies have no patience. The tone, they use borders on neglect in my opinion. They speaks to patients in a form that strips them of their diginity. Shame on you Dr. Smith for having these types of employees working for you.

Can u say RUDE!!! The doctor is awesome and super polite but the front ladies are super rude looking for a new doctor for my grandma I'm never taking her back there!!!