Eyes on J Optometry
808 J St,
Sacramento, CA

Eyes on J was very thorough and did not settle until I was completely happy with my glasses. Even months later their patience never changed with me. Becky went above and beyond to make sure I was happy and comfortable in my glasses. I can’t thank her and Eyes on J enough. I am a very happy customer. 8-)

Dr. Swanson is a good doctor, her office is disorganized and not well run. The staff is nice but they do not keep up with contacting patients about when they need to come in for yearly exams. It can be problematic then to get an appointment, in a timely manner. The web page allows a patient to send an email, but emails are not returned, and appointments cannot be made online. I have been waiting for my glasses to be finished for 6 weeks and still have not received a text or call. When I called them today, I talked to a very kind woman. At first she stated they were not done then said wait a minute. I sat on hold for quite a while then she came back and said they were ready for pick up. I asked her why I did not receive a call and she said their system had sent a text then a follow up call. I told her I never received one. Apparently, they do not do follow up calls to find out why their clients don't come in for their glasses. My guess is this automated system works at the same level as their email system. Poor quality service if they want to keep clients. Nice people though, if you do not mind poor quality service.

Really personable and friendly, everyone from front desk to Dr. Swanson, my optometrist, was a delight to speak with and they made me feel very comfortable as a new patient who was looking to try on contacts for the first time. Really can’t recommend them enough. Plenty of parking options all around and the area, while busy, felt safe. Will be a client for life now.