I wouldn't return after getting my yearly glasses. There's a huge surcharge on frames and add-ons for lens. Most vision insurance won't cover it all. Staff seems pretty indifferent if not downright rude whenever you ask them questions or have them contact your insurance. They rarely offer courtesies like adjusting your frames when you get them. The first time I got my frames, they were unclean and uncomfortable. Apparently, they're understaffed. To top it all off, my final pair of glasses aren't even all that useful/comfortable. I've had much better results and bargains in other nearby optometrists. This is an overpriced trap. A few pros: Convenient w/ lots of appt slots. Free parking validation for several hours. Nice place to visit if you have to wait. Prompt email responses.

Had an awesome experience! From the front desk staff, to the exam, and my time with Dr. R everything was thorough and efficient. Honestly such a gem to have right in downtown. They also have a really good assortment of eyewear and can replace lenses for a reasonable price. Dr. R has great bedside manner and took the time to answer my questions. If you live in downtown, they are centrally located and are a great resource for evaluating your eye health.

Building is not handicap accessible…. They have multiple useless lifts throughout the structure however they’re just for show and tell. Don’t recommend anyone to take their old relative there unless they can walk without the assistance of a … More