I had a pretty meh experience. I went in looking to get help finding contacts that work for me, having tried a couple times in my life to wear contacts but always finding them uncomfortable. I explained this to the optometrist, she handed me some contacts and said "here try these" then sent me on my way. She didn't answer any of my questions or do much to help me try out different types of contacts and brands.

This company has really gone downhill. It seems that since the sale by the original owner that all customer focus has evaporated. You get charged for contact fittings, without being fitted for contacts. Don’t worry though, that charge will go away IF you buy contacts from them. They’re only marked up 40% from the average price. The optometrist will strong arm you into getting the $45 pictures of your eyes and constantly try to refer you elsewhere for additional exams. There used to be loyalty discounts for returning customers. Now it just has me searching for a new vision care provider. The staff working in the front was excellent, in spite of everything else.

Horrifying care. They will make you worse than when you came in. The doctor was argumentative and kept rushing me though my appointment. I waited till she finished another appointment to get my lenses fitted. She came back and said “you just have to order something.” Before she rushed off to leave. They then billed me for contact fitting when I never had one.