Pooja S

My husband and I were going to eyetopia for 6-7 years until last year. Dr.Lily Kim is great. But the staff is very unprofessional for the past 2-3 years. They cancelled my appointments twice last year. Also, the staff don't help with customizing the size of rimless glasses (which they would do earlier). I was told that only manager does the customizations and was told to schedule an appointment with the manager. Very long wait for appointments as well as to receive the glasses. When there are good optometries with walk-ins available here in the Bay Area, I would definitely not go back to Eyetopia. Waste of time and energy!

J. Edward Powell, Jr.

I was travelling this past weekend when the piece on my left ear that connected the lens to my ear was severely bent and almost breaking off. As I am going to be on the road for several days (and driving) I was going to need to get a replacement arm ASAP. I called my eyeglass shop back home and they looked up Silhouette eye ware for a store in Northern Virginia that might carry them. I was directed to Eyetopia and asked if they may have replacement parts and/or a spare that they could put on for me. John was great as he looked upstairs and found a extra part and quickly put it on my glasses and I was out of there all fixed up lickety split for just $25! Great service and lifesaver for someone on the road who would have been in real trouble if they had been unable to assist me. Highly recommend!

Sofiya Joseph

This place unlike several other places honor appointment time. Staffs are really helpful. Dr.Kim was great. She was patient with my 8 year old who asked her plenty of questions throughout eye exam. The entire process was quick and we were out within 30-40 minutes after ordering eyeglasses. Glasses were ready within 2 weeks. They also print the prescription for you so you can buy glasses from elsewhere. Great experience overall.