eyeXam Optometry
2702 Augustine Dr #120,
Santa Clara, CA

Unfortunately I didn’t have a good experience here when I came in last summer. The sales people here seems to be uninterested in selling their glasses frames (ignore you when you walk in) and they act pretty unprofessional towards the customers, kind of like college student or high schoolers. My interaction with the optometrist was fine. The only good thing about this place is they open on weekends and have a somewhat large selection of high end glasses frames. I recommend going to a more professional place with better customer service like River Oaks optometry and book an appointment there instead of walking in here.

I did not have a pleasant experience here and won’t be returning. While my actual eye exam was OKAY, my contact lens fitting was not pleasant. I was not given the correct prescription for lenses, as they were blurry when I went home. I did end up ordering a pair of glasses and when I went to pick it up, the woman did not want to adjust the frames to fit my face. When I asked her to, she told me I could do it. I don’t think my request was unreasonable as I did not want to damage my frames by doing it myself.

My eye exam was thorough and professional, but the wait was longer than expected. The staff was friendly enough, but I would appreciate a heads-up about potential delays in the future. The contact lenses prices are double of what you can get in Costco. But they have a big selection of reasonable prices and good looking frames.