Family EyeCare Associates
6314 19th St W STE 1,
Fircrest, WA

Have gone twice including to get contacts for the first time. The doctor was so nice and patient while teaching me to put in and take out contacts. Every time I’ve been there or talked over the phone with them, they’ve been helpful, clear, and friendly!

I am not a fan of eye doctors. My past experience has made it less than enjoyable between all the lights and the repeatative "1 or 2" BUT this place blew my expectations. When you walk in, the office is open and bright. The front desk is friendly and welcoming, warm even. When you go back for the initial review after paperwork but before the Dr, the experience is more like a conversation than a clinical intake. When the Dr takes over, it's like the conversation just continues rather than starts over. There is no pressure to pick "1 or 2" and if you can't decide, there is no shame is asked to see them each again. No change in my prescription, but the selection for new frames is amazing for those that need new ones. All I'm saying is the person that worked with me deserves EMPLOYEE OF THE MONTH every month ;)

Everything about Family Eyecare Associates seems really nice, clean and thorough until its time to pick out frames. They have cheaper or affordable frames but they will steer you to the highest price designer frames and try to upsell on every feature. If you happen to pick frames that are cheaper they will explain to you that that frame is wrong for your face and that "they wouldnt feel comfortable as a professional selling you frames that are wrong for you" they will then show you premium, double the cost frames. They will not fully discuss cost with you until its time to pay up. The receipt is NOT itemized to hide their prices and nefarious sales tactics. They will do everything they can to not give you your prescription on paper (because then you could go somewhere else or online to buy your glasses) which would likely save you $300 to $500 easily. You can get the EXACT same service at Fred Meyer or ANY other eyecare facility for far less money and skip the salesman jargon and upsales. I would not be surprised if they receive commission on the frames. Do yourself a favor and go literally anywhere else.