Family Vision Center
15888 Main St Suite 112A,
Hesperia, CA

Today went for the first time with my son. Front staff ladies were cordial very warming. Even the lady who did my son's beginning exam. It wasn't until I got to the doctor and he finished his exam that I felt confused. He was talking to my son for exam. Once it was finished he just said far sighted and astigmatism and left. I had some back and forth with the ladies and the wife of doctor like wasn't I supposed to get a chance to ask questions talk about his eyes something? Doctor just made me feel very unconcerned. If it wasn't for the ladies I would have given this many stars. I'm unsure if I'm coming back.

It is a good place for a first visit, that is if you can put up with the attitude of the people at the front desk... I happened to be a very patient person so I can tolerate hypocrisy very well. … More

I was a residence of the Hesperia area and I've been going there for a couple years already their customer service is great and the people there are amazing fast service and making me confident about selecting my eye frame and making confident about always going back

Customer service is the worst. The people working there are very rude.

Apparently they are so busy that they don’t take appointments- even for new patients- I have never heard of this before -

I have been coming here for years i think its the best place up here in the high desert

Cheap and super fast to pick up my new frames! Probably best lenses I've had and I've been to many many places that cost a bunch.

Took me in right away as a walk in. Need my eyes to be on point as I am a Victor Valley Transit Operator!

My daughter had her first eye exam here and I don’t feel confident in the results. The doctor explained nothing to her , simply saying 1 or 2 repeatedly . If you’re not explaining to her what you mean by that or at least me so I can she’s just going to pick whatever. Also, repeatedly asking her what letters are on the wall and while I’m trying to explain to her to focus he just talked over me and kept going. They said the results were due to the pictures they took of her eyes not the letter tests so I agreed to the glasses . They kept telling me this is a significant prescription and she needs them really bad. My daughter has never had headaches or any complaints about her vision. We have never had to bring things closer for her or anything that would indicate vision problems. Her school did a vision screening and said she needed to be seen so I was not surprised by the glasses I just do not think the prescription is correct. The glasses were rushed and within a couple of hours they told us they were ready. I was very surprised they were ready so quickly. We picked them up and she wore them a couple hours she kept taking them off and then they broke. Same day they were broken. I was so over it by this point I didn’t even bother calling to complain or find another resolution. This place is very busy and I’m sure the doctor is fine for older kids but my daughter is 6 and I definitely would not recommend for that age group.

Terrible experience from the front desk the people are extremely rude and have attitude, they are very unprofessional and the optometrist himself is also very rude he himself has an Attitude when I told him I have astigmatism he said no you don’t even though I been diagnosed by two different optometrist in the La area. I went there for 3 years only because they take walk ins but the last time I went I told them I need my glasses to have the antireflective coating for Astigmatism the optometrist said you don’t need that and plus your insurance doesn’t cover it even though i had confirmed with iehp that they do cover as long as I needed . I also found out that as part of my contacts exam prescriptions which I paid out of pocket they were supposed to include two boxes of contacts which I was never given for last 3 years only found because one of the new receptionist slipped up and told me. But overall do not go here there’s plenty of more reasons they lie, gossip, in front of people and are very argumentative with the customers.