Felipe Tran Optometrist
5502 San Bernardo Ave #100A, Laredo, TX 78041, United States of America
+1 956-712-3022
Clara
11 months ago
Everytime I come here, there is an issue with the front desk staff. Today I dealt with the incompetent Sandra. All I needed was a receipt or EOB of services for the eyeglass exam that my husband had last month. I explained that I needed it to submit to my FSA account. Sandra explained that there was absolutely no way to give me that or proof of services. And she refused to even try.
I do not recommend this place to anyone. Not sure where this office always seems to find the most inept staff.
E. T.
11 months ago
My visit to Dr. Tran’s office was EXCEPTIONAL. The receptionist, and the young assistant interning with Dr. Tran were very pleasant and accommodating, with excellent manners.
I am dumbfounded at the scathing reviews people have posted. Perhaps people receive what they themselves dish out?
Eighty dollars per exam is a very great value for the expertise Dr. Tran offers. The office has state of the art eye exams, with excellent machinery that is gentle on the eyes. Dr. Tran is very thorough, and careful to explain all that is happening with one’s eyes. I have had 20/10 or 20/15 visión most of my life, so I have only done health exams with an ophthalmologist over the years, but I was noticing some eye stress and thought I would take advantage of a family visit to south Texas for an eye check! My eyes have been shifting to 20/20 vision and it is obviously disconcerting! I had several questions to ask Dr. Tran about my changing eyesight and he was excellent in the detail of his responses!
You will be well cared for at this optometry practice! I highly recommend Dr. Tran.
Because we are from out of town, we also
are very glad that access to Dr. Tran’s office is super easy, right off of exit 3B on rte. 35 south, in a plaza in front of the Walmart there on San Bernardo Ave!
Stephanie Diaz
11 months ago
I have been coming here for years too but the receptionist would not let you get a word in at all before she cuts you off. She is new too I have never seen her there. Such a rude receptionist, she definitely needs a job where she doesn't interact with people. The doctor is a really good doctor too, has always given good advice on eye care and has been accomodating when writing my contact prescriptions but never coming here again and won't recommend to anyone.