Five Parks Vision And Eye Care
13767 W 85th Dr Ste 100,
Arvada, CO

I was looking for a place close to me that sold Chemistrie glasses and sunglass clips. The place I bought my glasses from went out of business due to COVID. I found Five Parks Vision as an authorized rep and it was in the neighborhood just west from my home. I worked with Bre who was more than helpful and super friendly! She not only helped me get my sunglass clip replaced but also gave me coupons for contact solution. She also helped me with solutions for what I could do in the interim when I wouldn't have my glasses while they were being fitted with the new clip. I felt she really went above and beyond to help me in my situation and I really appreciated it.

The doctor is very charismatic and the appointment was very enjoyable, but failed to do a contact lens fitting when the purpose of my visit was to renew my contact lens prescription because I was moving soon. Unfortunately I didn't catch the mistake until six months later when I tried to order new contacts online and called the office to ask why my prescription was expired. They offered no apology or any way to help me with my problem. Now, since I moved to another city, I have to find a new eye doctor and pay for another complete eye exam if I want to get new contacts even though I just had an exam 7 months ago.

I always appreciated my conversations with Dr Partnow. I however became skeptical when he informed me I would start seeing a $50 fee because my prescription "took more time". This was after waiting 30 minutes for initial testing, and another 30 minutes to see Dr Partnow. I switched to another local Optometrist and was charged a $0 copay for glasses and contact fitting. Five Parks was charging me $230 out-of-pocket for the same services. My insurance has not changed, but it seems something isn't right with the amount of out-of-pocket expense Five Parks was charging me in the past. Best to this practice, but my suggestion to anyone with insurance is to check around.