Florida Eye Specialists & Cataract Institute - Brandon
403 Vonderburg Dr #101,
Brandon, FL

I was heading to my appointment yesterday and got lost. I'm new to Florida and was now running late. I called and the nicest, kindest, totally friendly and helpful person answered the phone. Her name is Lexi. She stayed on the phone with me and tried to help me navigate my way to the office. After only a few minutes, I was able to find my way. She.even called the Ruskin office to tell them I was running late. I'm beyond thankful for Lexi, her customer service and overall attitude is so amazing. She is definitely a rare gem in this crazy world! I was also very happy to have gotten Lori Gilmore as my tech. She was so friendly and knowledgeable. It made my tests so much more tolerable. Lori is one of those people who you're lucky to cross paths with in a doctor's office.

This visit was my pre cataract surgery visit. I was very anxious when I went to the office I had several questions concerning the procedure. The office personnel was charming. So compassionate. They answered all of my concerns and reinforced that fact that if other concerns developed prior to surgery that I would be able to call and speak to a professional who would assist. The office was clean and neat. I was early for my appointment but the staff was able to accommodate me. .

I had a very pleasant experience with Dr Reeves and his whole staff. They were courteous and very accommodating. Dr. Reeves answered my concerns about my eyes and let me participate on the plan of how to better care for them. Kudos to you and your team, Dr. Reeves!