I had a great experience in this place thanks to one of the attendees Emily. I was very frustrated to get glasses and she was very patient. Emily let me try many frames, she gave me suggestions. She was not pushy with certain frames that could be more pricey. I gave her a number for the budget and she went with it. She explained with detail the features of every glass. The ups and downs of getting it. The specials and combinations that could be made. I left more confident on the choice I made for glasses thanks to Emily. I picked my glassed yesterday so only waited 10 days. And the measurement is good and the glasses frames are new. Another attendee ask ne to try them to see if they were tight and he made the adjustments for me. Overall a good experience in this place.

I have gone to this glasses store for many years but their attitude are getting worse. All my family members come here to buy glasses and the whole reason we continued is because they are pretty friendly here. The last time I set up an appointment with the store, an employee with red/orange hair asked me for my insurance card and directly ignored me for a whole 10 min to do something else while I was waiting in front of her. If you see this employee, I would recommend just wait for another employee. It wasn’t just a problem with her attitude. She’s forcing customers to pick frames they don’t want. I wanted a bigger frame because I have a bigger head size but this employee kept pushing me to get a smaller frame. I just randomly picked one because it was going to be covered by insurance anyways. However the next day, I told them to cancelled it. I would rather my insurance to not be wasted on a place like this.

Great customer service, both from Kristina and Jane at the sales desk as well as Dr. Mary at the eye exam seat. The store carries Major optical eyewear and stylish glasses such as Cartier and Channel. I was impressed about the eye exam technology. Paid street parking is inexpensive and easy to find at Flushing Optical Group NYC.