Fortney Eyecare Associates
37673 Five Mile Road &, Newburgh Rd,
Livonia, MI

Have been going here for years. Since 2021 the customer service has WENT DOWN!!!!! They have ordered the wrong contacts before. Then told me that my glasses are in, then when I got to the location, no lenses are in the glasses!!! It like where is the brain of the workers at! Where are all dealing with a lot since the pandemic. I work so I can be able to purchase prescription glasses and contacts. THEN NO ONE EVER REALLY ANSWERS THE PHONE BUT WHEN THEY DO, ITS NO HELP!!!

The employees were friendly and helpful, and the doctor took her time with me. No one made me feel judged for saying that I needed to keep my new glasses on the cheaper side. This location took me about 15-20 minutes to drive to, but so far, they’re worth it.

The staff was very friendly. The Dr. was very thorough. I feel that I was well taken care of. She isolated the issue and prescribed a solution for me.