Founders Eyecare
4344 Woodlands Blvd STE 100,
Castle Rock, CO

We have been seeing Dr. Theresa Hoang for 3 years now. We followed her down to Castle rock from Lakewood, and it is worth the drive. Her dedication and care for her patients is a step above any other eye doctor I have ever seen. She does the best for her patients, and I’d recommend any of my family members to see her.

Dr. Hoang is absolutely amazing. She treated my husband and I with incredible care, kindness, and professionalism. My sister recently went to her as well, and Dr. Hoang went above and beyond. I can’t recommend her enough!!

On or around August 20th 2022 my daughter had an appointment at Founders Eyecare to have her eyes checked. Her eye sight prescription changed so she ordered new contacts and lenses for her glasses. She loves the frames on her glasses so she left her frames to be fitted with her new lenses. She received the contacts in a timely manner however has waited for over a month to receive her glasses. She has called many times to check on the delay. She was told repeatedly she would be contacted when they were ready. She is 18 years old and out of the state by now at college. My husband and I have been checking on the status of her glasses seeing they have dismissed my daughter. On one check in I was told her glasses were done but the lenses failed inspection. My husband was told that the machine that made the lenses was broken. After a month of waiting my husband received a call that the glasses were ready. He drove an hour to pick them up. We don’t live close but we’re under the false impression that this was a reputable eye care center. When my husband opened the box to look at my daughters glasses they were not her glasses! He was reassured those were the glasses my daughter ordered. Nope!!! They were NOT the frames she ordered because she did not order frames. She brought them her frames. They then admitted they lost her frames. Apparently they didn’t think we would notice. The frames they tried to pass off were ridiculous!!! My husband told them this was not acceptable so they said they would order her old frames and wouldn’t charge us. Oh wow!!! How kind!!! You lost my daughters frames and would even debate charging us to replace them? Two more weeks and the glasses are allegedly ready. They say they want to ship them to my daughter, out of state, as opposed to someone picking them up. I truly hope the glasses my daughter receives are satisfactory but that will remain to be seen. My family and I will not return to Founders Eyecare and I will not recommend this place to anyone!!! Save yourself a lot of time, money and stress by going somewhere else!!!