Fraser Optical
32925 Groesbeck Hwy,
Fraser, MI

Worst customer service my husband and I have ever experienced. Every single person in there was rude and not helpful. Instead of being kind and understanding that it was the first time in there, they were rude and rolled eyes at us like we were idiots. I don't recommend coming to this branch. Do yourself a favor and drive down the road to another location. We both have been to other optical locations, but wanted to try somewhere new. So we weren't completely ignorant of what was needed. So unfortunate that people can't hide their facial expressions or rudeness and be a good customer service person. Do that in the back or when they leave, not so the customer can see.

Very friendly staff. They answer all your questions you may have. Product always arrives in a timely manner. 👍 …

Only glasses place I’ve ever gone to and have never had a bad experience! Went yesterday my old glasses were completely broken in half and taped together, I asked if they could do anything for me and during my appointment they found an old pair of frames they had laying around and but my lenses into them for free so I had a pair until my new glasses come in! Love love love the staff there