Went for my yearly eye exam and was told if I did not have this surgery I would go blind. After a 2nd opinion discovered he was wrong. I did not need eye surgery. The next day his staff called to tell me everything that could go wrong and to convince me to have this surgery that week. When I let office know I was misdiagnosed they still wanted to do surgery

I have had a good experience with the staff and the staff that do some of the testing on my eyes. They explained what the tests were for and were very professional. Dr Friedrick did my left eye surgery for cataracts and I am very happy with the results. Can't wait until my right eye is done. I would recommend Dr Friedrick.

Horrible. Front office staff unprofessional, rude and unwilling to see patients that are running late. Last year I felt like they really didn't take the time to listen to my concerns and rushed through the testing. This year, the insurance department called to get insurance information (which was my only appt reminder.) Actually, the insurance department called me 3 times within 2 days with questions. I went to my appointment today and was running late. I tried to call several times from my downtown office location and NO ONE answered the phone. I would not have driven 30 minutes if I would have known they don't accept appointments if you are 11 minutes late. They would not bend their "late rule" and see me. I talked to 3 front office employees and all of them were rude. They were not professional and would not see me. I guess it is for the best since I was not satisfied with their services last year. Find another provider who cares to listen, answer their phones & forgives late arrivals.