Garlan G Lo, MD
1850 S Azusa Ave #107,
Hacienda Heights, CA

The front desk receptionist is incompetent and was incredibly hostile and disrespectful. I will not be returning to this office because he made my visit so stressful and upsetting. My insurance card clearly states that I have a $0 deductible but a high out of package maximum. But, he kept wrongly insisting that I would be billed because “you have a high deductible”. He clearly did not understand the difference but became irritated when I tried to explain. He said any additional tests done today would be billed because of this “high deductible”. His wrong statement influenced my decision to not get more tests. He could not even give me an invoice without a horrible attitude and made me repeat my personal information loudly in the waiting room. He could not do any part of job without being hostile, in addition to lacking basic knowledge. It is a shame because the doctor was great, but this individual makes me uncomfortable to return to this office as I don’t feel I will be taken care of. This person needs serious retraining or to be let go, as he cannot do his job in the bare minimum, let alone care for the patients.

Was very concerned about my stage 4 cataract, I had the surgery 2 days ago, the surgeon was Dr. Lo's Daughter, Dr. Danielle Lo. as a Surgeon, is highly skilled, and deft handed, the true mark of a skilled surgeon, is how much trauma is caused by them while performing the procedure, there was no trauma, non, and she had to cut by hand, because I couldn't afford the laser, so thankful for the gift of my sight back, you are a master at your craft and I stand and salute you for your expertise!! Congratulations are in order, she just got married! Thank You Doctor Dan for being such a nice person, but also thank you for the gift of my sight back🙏🙏🙏🙏.

Very popular office. The team works together very well to move us along through the exam to the final step with the doctor.