Very accommodating to this mama bringing herself and 3 kids in for exams. We were able to schedule appointments to be at the same time just by calling the day before. The entire staff was phenomenal with my family, and the doctors were very thorough in their evaluations. This establishment was not in any way snobby, compared to other "fancy" eye clinics in Lubbock who couldn't be bothered with having only 1 parent with 3 kids. Thank you for having an excellent clinic serving the Lubbock community.

First, let me say my experience with Ginter Eyecare has always been exceptional. I have seen Dr. Vaughn for several years and find him to be very professional and knowledgeable. However, my daughter recently had an eye issue and went in and saw the first available doctor, Dr. Spencer. She had developed a blurry or blind spot in one eye. He performed several tests and didn't find any abnormalities that he mentioned to her. Instead, after several scans and tests, he said they needed to refer her to a neurologist. He said there might be underlying medical issues including a BRAIN TUMOR or possibly MS! My daughter was already stressed about the eye issue; and, thanks to Dr. Spencer, her anxiety went through the roof. She was not able to quit worrying and had to go to our personal doctor to get a prescription for her anxiety. He didn't support the idea of either possibility mentioned by Dr. Spencer and said a more probable answer was the stress. In order to alleviate her stress further, we went to another eye doctor. He also ran scans and tests confirming her eye was completely normal. He reassured her there was no reason to consider a more serious condition at this time, assuring her nothing indicated a tumor. He also felt like relieving the stress would be a best first step. The inappropriate comments made by Dr. Spencer have made our lives extremely difficult for a week. His credentials do not give him the right to even mention those possibilities. Instead he should have stated he didn't see any issue with her eye and refer her to her primary care doctor.

Loved when it was Ginter, but have had nothing but problems since it has become myeyedr. The only reason we come is for the optometrist that we see. Very disappointed. The arrogance of the front staff is astounding. They were rude and unprofessional. When it came to my son is double covered and still wanted to charge us over $300 for his glasses without actually letting us see a breakdown of cost. When I asked to get his prescription the receptionist said pickup his glasses and I told her no his eye prescription she chuckled and acted like she didn’t what I was talking about. Do not recommend this place at all.