Tucked in a Stephenson alley downtown San Francisco, the office is charming and warm. I received excellent care here from Dr. Lin. The staff here are helpful and friendly. This is a great area to spend time between a procedure and post-procedure evaluation.

The billing department is very rude and unprofessional. I asked to resubmit my claim electronically from February 2023 with my insurance but the account manager refuse to do it. They keep submitting it by mail which doesn't work with my insurance. They made a mistake with my phisical address in my profile so I never even received the bills. Very dissapointed

This is the fourth time I am coming to this place, and people are so disorganized. No appointment reminder, no promised email; you have to call for them to follow what they had promised to do. Today I was supposed to be seen at 115, and it is almost 2; no one is reaching out to let me know what is happening. I hope that they find a way to run the place efficiently because I like my Dr.