I ordered two cases for daily wear contacts in JULY it is now February almost March and I have still not received them. We have went up to the office in August about them and they said they forgot to order them and that they would order them right then and there, it’s now February 21st and I still have no contacts. And yes we have already payed for the two boxes of eye contacts. I’m very disappointed in this office and I expect my contacts soon. I have called and they do not EVER answer the phone.

Really wish I could give no stars. First, we made an appointment for 8/20 @ 10am and still had to wait almost 2 hours to be seen for 6 minutes. Then they tell me 4-6 weeks for the glasses to come back. With no phone calls, test or emails from them, I called to get a status update because at this point it has been 8 weeks. The lady says they have been ready for a month now and someone called me but my line was busy. On my cellphone?! REALLY?! So no one else tried to call within that month to let me know they were ready?! Her response, you could have called us too! Horrible service from the beginning. First and last time here. Not worth it.

Tried to make my daughter an appointment. Unsuccessful! They are not at all accommodating and also have selected services for selective members on Saturday. I feel if you can’t service the community all the days you are open, then Saturday services should not be listed on your website. If it remains on your website specify the type of services you offer. The receptionist also assumed that since the kids are out on Monday for the break, that I do not have a job so it was just ok to offer me Monday only. Today is January 10,2018.