Goral Community Optician
38 Southbridge St,
Worcester, MA

Walked in to have some nose pads on my glasses repaired. Was a busy day and was expecting to wait a bit. To my surprise I was in there for less than 10 min; glasses fixed, they came out and also quickly reset my sunglasses I was wearing, payment took 15 seconds, and as I thanked them and went to walk out, the woman at reception desk was in the middle of helping someone else but made sure to hand me a fresh, new glasses cleaning cloth on my way by. Great place, great people :)

Jose helped me, Francisco a lot, he is a definition of an amazing customer service. He took the time to explain everything about the glasses, took my measurements and order my glasses. He was very professional and attentive, showing that he cares for the clients. Will keep going and refer all my family.

If I could give 0 Stars for the guy who takes your eyeglasses frame measurements I would!! same goes for the female eye doctor. They both lack people skills. The only folks who deserve a 5 star are the receptionist!!! Don't waste your hard earn money in this place.