I have been loyal customer coming back to this place for years, never questioned charges, paying all bills accordingly, even that they never provided itemized receipts. The problem is, when you do not have itemized receipts, you do not know what you are paying for. You end up paying more, than you were originally told. Also, how can you make claims to your insurance, if you end up without itemized receipts. Calling them and asking for explanation will get you flustered, because they make you feel that you are offending them by asking these questions regarding your charges. I guess, l was a good customer, when I was paying all bills without asking questions regarding charges. But it changed quickly, when you are asking for something that is actually your right to do so. I am very disappointed with this place.

Great for kids and baby glasses! I have two small children who needed glasses. They were able to order in frames for my 6 month old and they fit her well! They also provided a pair of glasses for my 3 year old. They had several frames to choose from and encouraged her to choose her own glasses. They fit well and are good quality. I've never had a problem with their glasses breaking. The 3 year old stretched her frames, and they tightened them up to fit immediately. They're patient and personal at Graham's.

I happened to find this place on my vision insurance’s website and I’m so happy I did. The whole process was quick and explained to me through each step. I got my glasses right before Thanksgiving which was perfect. They made sure I spent the least amount of money possible for my first time getting glasses and appreciated that so much. Highly recommend this place!