GRAND LAKE OPTOMETRY
3330 Grand Ave,
Oakland, CA

Not my favorite place. I've tried going 2 years in a row for contacts and glasses and I won't be returning. I liked it becuase it is so close to my house, and the optometrists were really great but I'm really not a fan of the staff. I remember once I said explicitly in the beginning of my appt that my insurance only covers enough to pay for the appt, so I'm not paying hundreds of dollars for glasses when I get can get them online for less than half the price. The same staff member asked me 4 TIMES after I said this if I was interested in just "looking" at glasses. They have been quite cold towards me and I feel like I'm in the principals office. Just not a very warm, welcoming vibe. You also have to ask for a receipt to be emailed which just seems wild to me.

Dr. Cheung and her staff were warm/welcoming yet efficient. They were able to see me the same day and performed a comprehensive eye exam. They were also able to give me some guidance related to skin irritation near my eyes.

Edit: The office contacted me in order to advise me of my charges. They provided an opportunity for me to change my lens options without any extra charge. All the staff were very helpful and courteous. I really appreciated the tram reaching … More