Grand Rapids Ophthalmology
717 Bagley Ave SE,
East Grand Rapids, MI

Optometrist was great and thorough But the last 2pairs of glasses were not helpful and often I see better without them. Definitely do not drive at night with them.

1st time here & probably the worst eye appointment ever. I felt like I was there for 2 minutes and walked out with nothing. It felt very unprofessional.

Grand Rapids Ophthalmology does NOT care about bad experiences their customers have. Each time they said to leave a message with one of the top people (Amy I believe) about a bad experience I had with one of their doctors, I never heard back. They never followed up, never wrote in my chart regarding the issue or wrote down my request to not be seen by that doctor again. Dr. Schultz made me so uncomfortable and acted so annoyed that my children were with me. If I asked to redo seeing a comparison he acted annoyed. When I asked a question about my previous script compared to what he was going to write me, he was annoyed and gave me a super short answer. I didn't understand his answer but felt uncomfortable to ask him to explain it more as I could tell he couldn't wait to be done. He had such an attitude and made me feel uncomfortable trying to make sure my results were accurate. Our presence irritated him. Between him and the head lady not returning multiple calls - Terrible way to treat customers. Now I have been stuck without perscription glasses for the majority of the year and have had many migraine headaches because I cannot process a bad script.