Grayslake Eyecare
661 N Lake St,
Grayslake, IL

Every staff member I've interacted with is incredibly friendly, professional, and welcoming. The office is clean and conveniently located. Great place all around!

The associate who helped me was very nice and patient and helped me find a great pair of glasses.

I have been a patient for quite some time at Grayslake Eyecare, and the doctors have always been so kind, thorough, and helpful. I had my annual exam scheduled, but unfortunately, my husband arrived 10 min late home from work before my appointment, and I needed someone to watch our 2 year old. I called and informed them I would be 5-10 min late as a courtesy. The gentleman on the phone said that’s fine, but any later than 10 min, I’d have to reschedule. I left right away, and was due to arrive only 5 minutes late. When I was halfway there, I received a call from them and they said that I had to reschedule unless I could arrive in 2 minutes. I assured them that I would arrive only 5 minutes late. When I walked in, there was nothing they could do for me except schedule me at another location in a month. They said they would send me contacts to my house to hold me over, but I received no documentation or a delivery estimate. I understand being late can cause issues, but I never thought 5 minutes would be an issue. My concerns were ignored and brushed off, and I didn’t feel like my business was valued after so many years of never being late for an appointment. Just be wary that you are not a minute late!