Betty Garcia-Hill
1 month ago
Dr. Palermo is outstanding! He is very thorough and takes his time with his patielnts. He asks questions and shows genuine concern. He made sure that I understood my condition and he answered all of my questions. Additionally, he is empathetic and kind which is extremely rare nowadays. I have been Dr. Palermo's patient for 8+ years and will continue to entrust my eyes to his care. His staff is always professional and scheduling appointments is always a breeze.
Ana Maria Neria
5 months ago
I am please for the great service from the staff. Dr. Palermo goes in details and explanation about my personal status for my eye problems. I do very appreciated his real concerns on how patients can regain and or improved the problem. My best regards and acknowledgment for him and the staff.
Extremely Disappointed!!
I'm uncertain whether Dr. Sumit Sharma is aware of this, but my experience trying to schedule a surgery appointment for my parents over the past two days has been nothing short of a nightmare. Your staff has consistently evaded my calls, displayed a complete lack of responsibility, and failed to return my messages. The answering service, to put it bluntly, has been staffed by individuals with unhelpful and disrespectful attitudes.
Regrettably, we've reached a point where we have no choice but to seek a different healthcare provider. This situation is completely out of my hands.
P.S. I came to know that Viviana is the one who will schedule it, and I strongly suggest reviewing her performance, as it appears she is not fulfilling her role effectively. Thank you for your attention to this matter.