Greater Houston Eye Consultants
6330 W Loop S #100,
Bellaire, TX
6330 W Loop S #100, Bellaire, TX 77401, United States of America
+1 713-661-6500
http://www.greaterhoustoneyeconsultants.com/
S S
1 year ago
Extremely Disappointed!!
I'm uncertain whether Dr. Sumit Sharma is aware of this, but my experience trying to schedule a surgery appointment for my parents over the past two days has been nothing short of a nightmare. Your staff has consistently evaded my calls, displayed a complete lack of responsibility, and failed to return my messages. The answering service, to put it bluntly, has been staffed by individuals with unhelpful and disrespectful attitudes.
Regrettably, we've reached a point where we have no choice but to seek a different healthcare provider. This situation is completely out of my hands.
P.S. I came to know that Viviana is the one who will schedule it, and I strongly suggest reviewing her performance, as it appears she is not fulfilling her role effectively. Thank you for your attention to this matter.
Ana Maria Neria
1 year ago
I am please for the great service from the staff. Dr. Palermo goes in details and explanation about my personal status for my eye problems. I do very appreciated his real concerns on how patients can regain and or improved the problem. My best regards and acknowledgment for him and the staff.
Betty Garcia-Hill
1 year ago
Dr. Palermo is outstanding! He is very thorough and takes his time with his patielnts. He asks questions and shows genuine concern. He made sure that I understood my condition and he answered all of my questions. Additionally, he is empathetic and kind which is extremely rare nowadays. I have been Dr. Palermo's patient for 8+ years and will continue to entrust my eyes to his care. His staff is always professional and scheduling appointments is always a breeze.