Hampton Roads Eye Associates Oyster Point
11800 Rock Landing Dr,
Newport News, VA

Excellent place for eye care managed. They quickly assess problems and have specialists inhouse to treat the problems. Surgeons here did my cataract surgeries and my 450/20 eyesight went to 20/20. I trust these folks.

I have been coming here for a few years I love Dr katay he's very attentive professional explains things and everyone here is so nice and friendly and professional. They all treat you with respect and kindness Everybody is helpful and patient I recommend this 100%

They accept Medicaid and offer a free pair of glasses. Generally very friendly nurses and doctors. For the sole exception of Dr. Pisetzner of course. He was very impatient while I was attempting to read the chart and rushed my exam! Also you cannot call after 3:00 because they haven't updated their calling system as of March 25th 2026. Still says 'closed early due to bad weather' even though it's sunny out!! Its been eleven days pleaee rix this!!!!

I've been using HREA for nearly 20 years. My 2 most recent encounters have me looking for a new eye doctor. 1. In January, I had an appointment with Dr. Pisetzner for the first time, during which he diagnosed me with "bulging" eyes. I have always had fairly big eyes. It's just the shape of my eyes. They are not "bulging." Nonetheless, he made a big fuss of it insinuating the shape of my eyes was indicative that I had a thyroid disease (I don't-- I told him I've had thyroid levels checked in the past and they're normal, but he insisted on making me schedule an appointment with a Riverside PCP). I felt quite shamed by the way he approached this with me. He also refused to measure my pupillary distance for my eyeglasses prescription, stating I needed to use their optical shop to buy my glasses and wouldn't measure my pupillary distance because that would mean I could go elsewhere for glasses. Glasses at their optical shop cost over $200; I know I can get them elsewhere for half that price. This whole encounter seemed like nothing more than a cash grab for Riverside Health Systems. 2. My 4 year old was referred to Dr. Chamblee last August (8 months ago) by his pediatrician. We showed up for our appointment today, for which I had to get my kids out of bed 1.5 early and drive nearly an hour to get there, only to be told the appointment was canceled because I didn't call them to confirm we'd be there. I have a text message from them confirming an appointment, and one missed call with no voicemail. I realized the missed call was from them when I Googled the phone number later. Since they left no voicemail, I assumed it was another reminder for the appointment. They told me they have too many people who actually "want the appointment" with Dr. Chamblee that they cancel any appointments that aren't verbally confirmed. Not leaving a voicemail at least explaining that policy is so unprofessional in my opinion. Obviously I wanted the appointment, as I made the effort to be there, and would have called them back had they informed me they were going to cancel it.. I have called another ophthalmologist for my son and have canceled my next appointment with them as well.

Do you enjoy being condescended to? If so Dr. Pisetzner is perfect for you. He told me to not wear my contacts for a week and then come back and see him. I wore my glasses for 7 days, and the morning of our follow up I put my contacts back in to see if his advice fixed the issue because I figured he'd want to know. I went to my appointment and he began scolding me like a problem child who blatantly disregarded his directions. Apparently when he said "don't wear for a week" he meant "don't wear them until I see you again." He dismissed my concerns (his advice still didn't work mind you) and sent me packing fast like there was no point in speaking with me further. Avoid!

Suggest you take the poor reviews about this practice with a grain of salt. Dr. Ericksen performed my surgery, and I have nothing but good things to say. My personal experience with office staff and technicians has been very positive. Everyone has been courteous and the wait times haven't been long.