Harvard Eye Associates - Orange
1010 W La Veta Ave # 175,
Orange, CA

First appointment setup, called day of appointment to advise of traffic and accident present in route prior to leaving point of origin. Advised them would likely be 15 min late, was told to come. Arrived 15min into appointment was told to reschedule. This after 1.5 hours or driving to get there. So it is ok to turn back customers that have multiple young kids in the car waiting due to your inconsistent statements for 15min delay that the Dr won't wait for, but it is OK for every medical facility including this one to book 4 or 5 appointments at the same time and have people wait in rooms for the Dr for 1hr.. apparently the only time that is valuable is yours. I was told by the lady at the front she spoke and verified with the Dr Ashraf Ahmad to see if he would still take us but that he refused. Not sure I believe her, nevertheless this is unprofessional at the least, looking elsewhere for real care

Dr. Keller is amazing! After being misdiagnosed by another doctor who basically told me the issue with my one eye was "old age." I saw doctor Keller and he diagnosed my problem as "over use of contact lenses" which was causing thinning of my cornea. He prescribed drops and I stopped wearing my contacts for a few months and it fixed my problem. I am back to wearing contacts, I have just cut back on how many hours I wear them during the week. His staff is friendly and very professional. I did have to wait a while to be seen, but it was well worth the wait!

Staff here are very friendly and I like Dr. Terada however, I have a disappointing experience with this office. This is my first time getting contacts and I have had a very difficult time getting the right prescription. It has been two months and 6 visits and I still don’t have the right contact prescription and it took about a month to get my new glasses. I wish Dr. Terada had taken more care originally to make sure I got the right prescription. So -2 stars for time wasted but 3 stars for friendly and accommodating staff.