Hawaii Vision Clinic Inc
99-128 Aiea Heights Dr #703,
Aiea, HI

My friend has done LASIK surgery at Hawaii Vision Center before so I decided to have a free consultation with them.. Once I submitted their online form, I got a call back and Robert left me a detail message including pricing. He said to go in for Aiea location. The day I went in, the office looked really cluttered and unorganized. I saw muliple personal items of the staffs just left around in the office... When I was doing the eye exam, I could not see well on one eye, was wondering why....then after a while I figured their machine lense was dirty, and I had to tell the Dr. it was the lense. I have never had that happen to me at an eye doctor before. The price I got over the phone was 4100 dollars for military dependent. My friend who was also a military dependent at the time paid 3800 for both eyes. I negotiated with the Dr. and he said he could do it for 3900. A month later, I got a bill for thier FREE consultation priced over $240. I was stunned because on the website it said free and even the day of the consultation, I made sure with the receptionist as well. (Matter fact I have never seen any eye doctor who does not do free consultation for lasik). I called the office to have the matter corrected numerous times and the lady who is in charge of billing never picked up her phone once so I left voice messages every time, yet has never called me back. I went on their website again and they clearly say free consultation. On top of that, now I found the price list for lasik and they quoated me higher price than what it is listed on their websited even after the negotiation. This business is a scam. I would never ever get anything done here if I were you. I totally believe the one star review someone else left about this Dr. office.

09-22-2023 This morning had a visit to Hawaii Vision Clinic at Aiea. We filled out all the forms except giving out a Social Security information. A staff came up to asked for an SS number and I had to tell her NO we can't give away or they shouldn't asked for the patients SS#. Per staff don't be surprised if you have bills mailed out to you! I'm like don't you check the insurance first if it's approved before you give a service? Does this people know that giving out your full SS # is very risky! I tried to explain myself but also per front desk Big lady by the door stood up was covering up her co-worker and made me looked like the bad person here! I didn't care about all the staff talking and laughing about me even i heard someone says a Phsyco word! 🙄 She was like it's our protocol for billing. Such a bad service except for Dr. Wong! Never coming back to this place again. Please Be Careful!!! DO NOT GIVE OUT YOUR SOCIAL SECURITY NUMBERS!!!

lost a years long patient. bad & lazy receptionist. Can’t even send a text to confirm an appointment. there are tons of other eye doctors that are way more advanced. Save yourself the time, don’t even call.