Chanda Greenlee
1 month ago
Reception is always polite and knowledgeable. I come in once or twice a year and I like seeing the same faces greet me. Techs are great! Polite, careful, respectful and friendly. Doctors are attentive. They listen to my concerns, I trust that they have the best advice and/or solutions to any problems I’m having.
Tracie and Angela were awesome in helping me select a pair of glasses. Tracie even helped pick out several frames es. From being greeted when I entered and the all around service and professionalism, I'm giving the store a 5 star. Not to mention Dr Santillan was fabulous too.
Best experience yet at Optimize. Dee started things out with a smile and very fun conversation.
Next was Dr. Kim. A very nice person with obvious high skills. She made me very at ease.
And then to round out the perfect experience was Beverly! A car person I could relate to and Another fun conversation.
All in all I felt everybody there was happy, willing to help and very caring. See you all next year!
terri baroody
2 years ago
Dr. Anna Santillan at Henry Ford OptimEyes located in Bloomfield Hills, is amazing! I highly recommend her! Everyone in the office makes you feel welcomed and comfortable. Dr. was friendly, patient and understanding; answering all my questions and giving me all the time needed for a complete eye exam. Her fast efficiency techniques shows her knowledge and experience.
You can tell she has a passion for her profession. I am so happy I found her……I trust her and I know that I am in good hands!
Thomas sprowl
2 years ago
From the time I walked in the staff was polite and helpful. Dr. Kim was very professional and knowledgeable. She asked all the right questions and I would recommend her to my family and friends. And Beverly helped me choose some good frames fit my face and enhanced my look.
I loved my experience at Bloomfield Hills location, the staff was very polite and Ms. Beverly was super helpful. My children and I came in close to closing time and we were able to get everything done with nine minutes to spare! She found me a frame that was fashionable and fit my prescription, which is thicker than the norm. She was even able to offer advice for my children who wear also glasses. They are very active with dance and karate and go through at least 3 to 5 pairs of glasses per year. I’m definitely coming back because after reviewing the promotions offered with OptimEyes, I would be getting more bang for my buck here instead of purchasing cheaper lenses and glasses from online companies.