Henry Ford OptimEyes - Detroit
400 Renaissance Center Suite 1402,
Detroit, MI

I would like to express my sincerest gratitude for the exceptional customer service I received from Mela. She went above and beyond to ensure my complete satisfaction. From the start, Mela exhibited professionalism and attentiveness, taking the time to understand my specific needs and circumstances. Her dedication and personalized approach made me feel valued as a customer. Mela's commitment to finding the best solution for me was truly impressive. They explored multiple options and went the extra mile to ensure everything was taken care of. Her knowledge and expertise were evident, instilling confidence in the service provided. Mela's communication skills were excellent, keeping me informed every step of the way. Overall, Mela's outstanding customer service surpassed my expectations and I highly recommend them to others. Thank you, Mela, for going above and beyond in delivering a remarkable customer experience!

Everyone in the office was very friendly and welcoming. Dr. Maniaci was extremely personable and easy to talk to. Mela was super helpful and patient in helping me find the perfect frames.

The receptionist K’loni was super awesome! I also really liked how the doctor walked me through things and was patient with me. I got contact lenses and the process was smooth.