Henry Ford OptimEyes - Grosse Pointe Woods
19683 Mack Ave,
Grosse Pointe Woods, MI

This was my 1st time at the Grosse Pointe location on Mack... Love their selection of designer frames!!! Christine (Chris) is super sweet and very helpful when it comes to choosing the right frames! My glasses came in very timely, ahead of schedule too!

I have always had the BEST experience at the Grosse Pointe Park location. The manager and optician are both kind and patient. You will always leave with a smile on your face. I will always come here as the customer service is 10/10 stars not just 5/5.

I have been to this eye doctor twice and both times I left very upset. The first time I went to OptimEyes was about 13 years ago. I had to get my eyes dilated and the nurse that put the eye drops in my eyes was very rude. I have had a lot of problems with my eyes so they are very sensitive. This nurse man-handled me. She grabbed my face and pried my eyes open with no warning or anything. I was 5 years old. This traumatized me. After that I told my mom I was never going back. Well 13 years later, I had to go back. We figured since it had been so many years since we had been there, that it wouldn't be bad. Well it was even worse than before. It took about 20 minutes just to take the pictures of my eyes. I sat there will a bright light in my eyes and a nurse holding my eye open. After that, when it was time to see the doctor, he also man-handled my eyes. After having no time for my eyes to recover from the pictures, he shined another light in them. He pried my eyes open and kept. touching them. He never asked or told me what he was going to do. I don't like when people are near my eyes, but I knew for the eye doctor someone would have to touch them, but this doctor didn't even give me a warning. He just tilted my chair back and started to poke and pry my eyes. But thats not the only problem. This doctor was just straight up rude. I have a lot of health problems. We got the pictures so my neurologist could see if i had fluid behind my eyes. But the eye doctor was saying very rude things to me. Asking me if I knew "the difference between a migraine and headache". After speaking to him the nurses even apologized for his childish and rude behavior. I will never go to this place again. It is very close to my house, but I would rather drive an hour away to a different eye doctor then go there again.