Henry Ford OptimEyes - Henry Ford Hospital - Detroit
2799 W Grand Blvd,
Detroit, MI

Dr. Wu has to be one of the best doctors ever. She performed my dad’s surgery and took amazing care of him from start to finish. She was incredibly kind, compassionate, and made us feel at ease throughout the entire process. Her professionalism, skill, and genuine care for her patients truly stand out. We are so grateful for everything she did for my dad. I highly recommend Dr. Wu to anyone looking for an exceptional ophthalmologist. Thank you, Dr. Wu, for taking such great care of my dad!

Dear Management Team, I would like to recognize Cheena Thomas for the excellent service she provided during my recent visit. Cheena was professional, patient, and knowledgeable while helping me select new glasses. She explained why my lenses were smearing, demonstrated proper cleaning techniques, and clearly reviewed my insurance options, including lens tints and UV protection. What stood out most was her willingness to answer questions and ensure I understood my choices. Her expertise, attention to detail, and friendly demeanor made the experience informative and enjoyable. Cheena is a valuable asset to your organization. Please extend my sincere appreciation for a job exceptionally well done. Kind regards, Sarah M.

The people that work in OptimEyes Henry Ford Hospital on W. Grand Blvd office is very nice and respectful. If I can give it more than five star, I would and it did not take long for my glasses to come it took like two weeks, including the weekend. They have a great insurance line of glasses.

Had a great eye exam. The doctor was very nice, the exam was quick, and I was able to receive an updated eye glass prescription. At first I thought the eye glass process was kind of slow until it was my turn. Picking glasses with prescription lenses is a commitment and it took me a while to make a final decision. I completely understood why the pick & purchase took longer! They made sure to offer me all the discounts available to give me the best purchase price. I ended up purchasing glasses at the end of my visit. I would recommend them for your exam and purchase if you’re looking for new glasses.

The manager, Ms. Joyce always gives the warmest greetings. Ms. Linda gives the best customer care. The gentleman that assisted with the fitting of my new frames was pleasant, professional and went above and beyond to ensure satisfaction with the short visit on 10.13.2023. Gabby is also a great addition to the team. Always so pleasant , cheerful and ready to assist. Truly great staff at this location!

Im highly impressed with the customer service. I was at the Main Campus on another matter & stopped in to inquiry if there may have been any appts available prior to mine. Faye, at front counter was very helpful. This woman not only checked, but was able to get me seen right away. Exam was great. Glasses ordered! Thanks Faye & HF OptimEyes! 👁️