Hercules Optometric Group
1375 Sycamore Ave #150E,
Hercules, CA

Walked out of my appointment today. I was there for an eyetest and needed 2 pairs of glasses . I was immediately berated for failing to complete an online form. I asked for a paper copy to fill out and they could not provide one as they … More

Recently picked up new glasses, and after a couple of days, realized that the fit of the frames and angle of the lenses just wasn't quite right. Thought I might be being too picky, but the optometrist agreed. In a matter of minutes she had everything fitted and adjusted to perfection. I am always futzing with my glasses, but I haven't felt the need to touch them since she fixed me up. I am ashamed to say I did not get her name. Have been going to this office for at least 20 years, and this is one more example of the great people and service. I am grateful for their care. Thank you!

well I was not seen by the doctor so I cannot speak to that. This is all about the front desk and rudeness. I am absolutely disgusted with the lack of customer service. I had an appointment scheduled I knew I was going to be slightly late … More