Heritage Optical Center
19010 Livernois,
Detroit, MI

I have been a client at this location since I was about 5 years old. I have a great experience with my eye doctor every time I get an exam, I am always given the proper lens prescribed for my vision. The receptionist are always polite and the staff are always very helpful. I highly recommend this location for your eye care family. I absolutely love the staff they are very polite.

They completely fell off . Customer service horrible i been going for years and never again I will go in the suburbs and support them b4 I go here . Paid $400 for my Clear frames and they turned colors like a clear phone case does brownish gray. Instead of them replacing them.they said its probley from make up or chemicals etc . I only where at night time to read 2x a week .because I have contacts smh sad and sorry.

Definitely don't recommend. I went in at the end of March for my eye exam. It was uncomfortable but I didn't think much of it because the tech was still learning I assume. Picked out my glasses and was told 7-10 days. They weren't ready in that time frame. I got told 10 -15 business days when I called to check on them. Ok. I called back after the 10 days and was told my glasses came in but they had the wrong transition color. Refunded me $50 and told me the correct glasses would be ready in 2 weeks. I waited 3 weeks to call back and they still aren't ready. I completely understand things are a bit slower now but this is ridiculous.