I want to share my experience that we had with the New Berlin Herslof. We dealt with Perry and Debbie. They had to call our insurance company to get authorization. We got a call back the very next day (that was a shocker) I spoke with Perry and she explained all of our options that our insurance company would cover and we completed our order. People always make time to complain but I needed to pay Perry a huge compliment. She was competent, professional, and had a great sense of humor. She was a joy to work with. The world should have a lot more Perry's in it. Thank you Perry. Have a fantastic New Year.

I was referred to this location by my daughter's ophthalmologist and stopped by and called during business hours, but no one was there, and no message was left on their voicemail or note posted on the door to indicate if or when they would return. I'm left wondering if the location is even still open?!

Michele is amazing! I had a little meltdown because my dad passed away recently, and Michele was super supportive and gave me the biggest hug! We decided if you can't cry in front of your optician, who can you cry in front of? I have been getting glasses from Hersloff for most of my life. They are wonderful!