Hillcrest Vision Center
4022 Niles St A,
Bakersfield, CA

Been calling to get my sons glasses nobody answers. I don’t think this place is even open. Anytime we would go to an appointment early we would be waiting 3 hours or more. We went in February still haven’t got my sons glasses. They told me a few months ago we needed to pick frames again that the ones my kids chose they dont carry. Then when we went in to get new frames it was closed and we had an appointment. Is this how you run a business????

This place is so horrible they do not answer phones it’s so hard to get anything from the staff . Staff is so rude doors are always locked and they help you through a window in order to schedule appointments you would need to drive there and wait outside to be helped. Never going back this place should be shut down.

I came to the office for some glasses and some contacts and I like how it’s very organized and calm even with the ton of patients that they see. I love how they play Disney movies in the waiting room while we wait to be called. Janet has always been very helpful and full of energy in the mornings. She’s super kind and quick. I believe she is an outstanding representation of great work ethic. In addition to this the doctor is very patient and reassuring when it comes to finding the perfect fit for you. I have had some trial and error with some contacts and I appreciate that he makes it a priority to find some contacts that will be most comfortable for my everyday use.