Hines Sight
2480 S Downing St Ste G-30,
Denver, CO

Extremely unsettling encounter for a routine eye exam. The appointment was almost entirely with the tech and proved to be an extremely unsettling encounter, characterized by discomfort and a disconcerting level of unprofessionalism. The technician's repeated physical proximity, specifically the touching of my knee MULTIPLE TIMES during the examinations, left me feeling extremely uneasy. Such behavior is not only inappropriate but raises significant doubts about the overall quality of the eye exam. The attempt to manipulate interactions at the front desk, urging me to claim a fictitious connection as a "long-lost neighbor" for a purported discount, is a concerning display of unprofessional conduct. Such actions are not only misleading but also indicative of a level of behavior that goes beyond what one would expect in a medical setting. The physical setting of the office, situated in a basement with windows covered in tin foil and seats held together with duct tape, only added to the overall sense of unease. Disturbingly, the use of language such as "this is our little secret" by the technician is not only inappropriate but raises serious questions about the ethical standards upheld within the establishment. I feel compelled to share this experience to caution potential patients, particularly women, from subjecting themselves to an environment that may leave them feeling traumatized after what should be a routine and professional eye examination. I hope that this feedback prompts a thorough review of the practices within this establishment, fostering an environment where patients can trust in the professionalism and integrity of their eye care providers.

TL;DR if your time is valuable, avoid thos doctor. Scheduled a new patient visit for 1:30pm. Showed up 15 minutes early and completed the paperwork. At 2pm I asked how much longer is the wait and was told an hour. The staff was lovely but unable to help. I explained I don't have another hour to wait (for a total of 90 minutes) apologized and left.

Avoid this clinic. You will be treated like cattle with long waits and a rude Dr. Coco. My first cataract surgery with a different surgeon went smoothly. After surgery with Dr. Coco I was left with 6 weeks of bruising that should not have occurred. When I went in for the follow-up I waited for more than an hour only to be told that my appointment had been canceled. Dr. Coco has very poor communications skills and handles patients roughly and painfully. After treatment by Dr. Coco I am left with a film in my right field of vision, glasses that do not correct my vision and eyes that do not work together correctly.