Tammy Henderson Arizona Real Estate Agent
5 months ago
They are overpriced and not helpful. When I picked up my very expensive glasses they handed me a bag with my glasses. They did make sure they fit, no adjustments, nothing.
I will go back to Costco, better service, and a lot less expensive.
Dr Holt was awesome, if the survey was just about him, he'd get 5 stars. He took his time & explained stuff, great bedside manor. The girls in the front are a different story, I would give them a zero if I could. They are rude, argumentative (ie the lady checking us out claim they had no idea about the 50% off for the retinal image. She charged my wife full price even when asked about it), not knowledgeable regarding insurance - she had no clue what my premiums were even with the printed paper in front of her, attempted to charge mea medical copay vs vision copay.
lindsey guest
2 years ago
Dr Holt and staff are absolutely wonderful! Robert, the optical manager helped me pick out the cutest frames. I get so many compliments!