Home Optical Sunny Isles.
18090 Collins Ave T-13,
Sunny Isles Beach, FL

The manager is a scammer. She first provide you with low quality product that doesn't match your request, only then she promises to exchange and give a discount and charge your card AGAIN with a little lower price. You gonna find out that there is NO REFUND policy only when you realize that there were already multiple charges. DONT GO THERE, you'll get scammed. Fraud!!!

I would not recommend this business. Unreliable. We got 5 pairs of glasses from Home optical. Some are for reading, some are progressive. And there is some kind of issue with each of them. FRAMES: While the frames look pretty, almost every single frame is uncomfortable to wear. Some hurt the nose, Some fall off the face and cannot stay on the top of the head, when are not being used . When we came and asked to adjust the frame, the owner slightly bent it in her hands and returned it back to Us. It worked for a bit. Now they are falling off the face again. My $25 frames from CVS are way more comfortable. While the owner was "fixing " my frames, by bending, another customer came and was complaining about his frames falling apart. Some screws fell out. Looks like we are not the exception. It seems that problem with frames here is a rule. LENSES: With all of the glasses we start experiencing physical discomfort after a while - fatigue, dizziness, headaches. When we went to another place to check our progressive glasses, they told us that the lenses were not calibrated properly. They had it set up for Astigmatism, and I do not have astigmatism. SERVICE: Pleasant talking to, but the owner is too pushy to sell extras to bring the price up. Over promise, under deliver. We were leaving town and made it clear that we needed to get the glasses by certain date. We were assured we will get them by Friday. We came on Friday - glasses are not ready. We had to chase them down for a week to get our glasses. We had to call them, and come over few times to find out that there are delays. On the next week Thursday, day before we were leaving Miami, we had to literally sit by their office wait for our glasses to be finished. Summary: Too much stress. Not a quality product. Not worth it

Loved this place! Raquel the manager is super warm and gave me a really good price for my glasses, ive been in many opticals and this was the best quality and price i found by far. I did and examination with my insurance with one hour service, they were super dedicated to my vision and very profesional. Thank you so much!!!