Horizon Eye Care at Mallard Creek, Charlotte NC
10834 Mallard Creek Rd,
Charlotte, NC

I brought my 9 year old daughter in because we had concerns around her retina that the optometrist diagnosed. The staff and doctor were fantastic. Everyone was friendly and professional. We’re going back in 6 months. Dr. Rouse and his staff were great. He is very good with young, scared patients. We had a great experience here!

I just returned from my first visit to Horizon Eye Care at Mallard Creek to discuss cataract surgery with Dr Sarah Wang. I went through av variety of scans, tests and questions and then had a thorough discussion about options and surgery with Dr Wang. The office and professional personnel were all efficient and friendly. Dr Wang explained that surgery would be appropriate given the results of the tests, discussed the surgical procedure, and answered my questions in a clear, concise and very friendly manner. Then the scheduling person followed up by explaining all the papers she was sending home with me and worked to set up convenient times for surgery and follow ups. The whole process only took about 2 hours although I had been advised that it might take 3 hours. All in all, a very positive experience in a customer friendly setting with friendly and efficient personnel.

I was a little nervous about my diagnosis going into the appointment. However, each member was positive and encouraging. Dr. Wang was thorough and confident in her assessment and options. I left there believing I had received excellent care and encouraged about the outcome etc. I purchased new glasses and the associate who helped in that area was equally professional and helpful! An overall excellent choice. I would highly recommend!