Houston Eye Associates
2855 Gramercy St,
Houston, TX

My mom had her eye surgery here. She was very pleased with the whole process. The doctor was very informative and very friendly and put my mom’s nerves to rest about the surgery. Very comfortable waiting area as well.

There must be some kind of money scam going on. Way to many patients at 1 time. I was there for 3 hrs. Front desk is rude and slow and over whelmed. I don't recommend. Find somewhere that appreciates there patients and not looking at the dollar signs!!!

Dr Vital is a gifted and talented ophthalmologist who possesses great bedside manner. His consistent and thorough treatment each year is a difference maker among other similar professions.

I do not recommend the grammercy location suite 320. The check-in gentleman is so slow Looks like he doesn’t know what he’s doing. I’m in the medical field and You definitely need somebody that knows what they’re doing to be checking in patients. It is frustrating and stressful to be waiting 20 minutes to get checked in. When he scheduled my appointment, he put my address incorrect, I called on the day of the appointment and fix the address and it’s still incorrect.

My daughter was referred to Houston Eye Associates by her PCP. The staff here were very kind. Dr. Kathryn Musgrove was amazing!!! My daughter's eye exam went very smooth. Dr. Kathyrn Musgrove gives such grandmother vibes. That's not in a bad way, but in a loving, caring, and nurturing way. I don't know if she's only a pediatrician doctor or not, but if you have a child or children I recommend that you bring them here.

I needed and was given a early appt as my family member needs supervision in the afternoons so early morning was best. I had my first cataract surgery this morning. I really prefer to stay out of houston but this trip was well worth it. From check in to preop prep to surgery to discharge was seamless. During surgery I felt a slight pressure, saw some colorful lights and it was over. No pain and was grateful to be out and headed home in great time. From the beginning to end you meet very professional care givers that process you each step. You get a valium for the nerves then oodles of eye drops to prepare and numb the eye. I actually enjoyed the rainbow of colors that Doctor Thomas said was caused by the Lazer during surgery. I'm looking forward to the 2nd eye surgery and hoping for another early appt. Thank you to Dr Thomas and the lovely assisting staff. I must also say the desk gentleman was very nice too. I feel so blessed.

Dr Harris and her staff are extremely skilled and offer a very reassuring bedside manner. Even though I have always been practically phobic about anyone touching my eyes, thanks to their care, I can now have AMD injections with no problems tolerating the procedure. And that includes no post-procedural pain! I have complete confidence in Dr Harris and feel blessed to have her and her staff caring for me.

I have been going to doctors since I was 9 years old. I'm 73, now. I noticed my vision doubling about 5 years ago. No one in my area seemed to know how to correct or treat. It was a bit of a drive, but an inconvenience well worth the trip. On my 1st visit I walked out with clear vision. At my follow up visit, I was given options for a permanent fix. I was thrilled with the attention and care given to me at Houston Eye Associates. A+, in my book.

I don't take leaving negative reviews lightly, but I feel it's important to share my experience so that other patients can make informed decisions. On May 6, 2026, I underwent a procedure with Dr. Gupta to remove a conjunctival nevus ("eye freckle"). I was told that the procedure would be successful and that the freckle would be removed, with the main uncertainty being whether all of the pigment would be addressed. Unfortunately, that was not my experience. After the procedure, I experienced significant redness, broken blood vessels, visible hemorrhaging, irritation, and a difficult recovery. For weeks, I was unable to comfortably wear contact lenses, use makeup, exercise normally, or go about my daily routine as expected after what had been presented as a relatively minor procedure. Despite the difficult recovery, the nevus itself remains largely unchanged, which has been extremely frustrating and disappointing. The procedure itself was also far more difficult and distressing than I had anticipated. What made the experience even more frustrating was the significant gap between the expectations that were set and the outcome I ultimately experienced. Had I known that I could endure such a difficult recovery period without meaningful improvement, I would have seriously reconsidered whether to proceed. I was also disappointed by what I believe was a lack of financial transparency during my care. During a separate visit, punctal plugs were recommended and inserted during the appointment. I agreed because they were presented as an in-office treatment option, but no one discussed any potential out-of-pocket costs beforehand, provided a cost estimate, or explained that I might later receive a bill for the procedure. No financial disclosure was provided before treatment, and I left the appointment believing it was simply part of my care plan. Learning afterward that additional charges had been submitted was both surprising and frustrating. Patients should be informed of potential financial responsibility before a procedure is performed so they can make a fully informed decision. I am not questioning anyone's intentions, but when it comes to medical procedures involving a patient's eyes, clear communication, realistic expectations, and transparency regarding both outcomes and costs are essential. My experience left me with a difficult recovery, disappointing results, unexpected expenses, and a great deal of frustration. I hope other patients will ask detailed questions about expected outcomes, recovery time, alternatives, and possible out-of-pocket costs before proceeding with treatment.

Dr. Musgrove was wonderful, very detailed, and knowledgeable. We had an excellent visit for my 6 and 8 year old. The staff was amazing and my praise goes to the front desk receptionist; after multiple calls she actually took her time to listen to me and help verify my insurance and not just say “we can’t find it” like others kept telling me. She’s an absolute angel!

Waiting times are too long. I was not called back until an hour after my appointment time. I spent the waiting time looking for a new doctor. This is a pattern. It happens with every appointment. They are obviously overbooking and do not care about their patients’ time. Nothing is done to improve the situation. They just keep doing the same thing—every time! The doctor enters the room every time, making an empty apology for the wait. If the apology was sincere, they would make steps to improve their procedures and improve wait times. But nothing changes and I am finished with this group. I will get care elsewhere.

Took my 80yr old father here for surgery. His appointment was at 1pm. They made a diabetic, frail old man wait over 11/2 hours after his scheduled appointment time with nothing to eat or drink as per his surgery instructions from midnight the night before. By the time we left he’d been without food and drink for over 18 hrs. The staff here is fine. Personable and accommodating. No issues with them. Dr. Fredrickson however, needs a complete overhaul to her scheduling system. She seems to Completely disregard her patients’ time and health. If you must schedule surgery here, please for the love of all that’s holy, don’t schedule it with her.

Dr. Musgrove and all the staff work wonderfully with patients with special needs. I am so glad we were sent to the office. Highly recommend.

DR Kopel is a very experienced Doctor. He listens to the patient and does a thorough examination. He saw a small flap on the retina and repaired in the office. He is very personable and if he is your Dr you will not be disappointed. He shows great concern for his patients.

The service was great except for the front desk lady. She lied and said we were next after waiting an hour after our set appointment. We had our appointment at 1:45pm we arrived at 1:30pm and didn’t get seen until 3:45pm. I asked how long till we were seen at 2:45pm and she said we were next and then called 3 other patients in before we were called in. She seems like she doesn’t want to be there. I get that it’s a job but smiling goes a long way. Also being honest isn’t a hard thing to do. She could’ve let me know there was 3 other people in front of me. Why lie?! Why give out an appointment time if the wait will be long. Never going to this establishment ever again. Do not recommend unless you have all day for an eye check up. I never leave bad reviews but this was our second time waiting 2 hours to get seen. Just ridiculous. The front desk lady doesn’t make it a pleasant visit either.

Got there at 10:20 for 10:30 appointment, left at 11:30 with no prescription because receptionists there are terrible at their jobs. When I got there lady sent me into the wrong sitting room. The sitting room I was in was for purchasing glasses (I didn’t know at the time, I was a new patient, and new patients needed to check it at a different desk so I thought they would tell me everything I needed to know), while the one I needed to be in was down the hall. The glasses sitting area was dirty with old chairs and smelled like B.O., maybe because the place is invested with old people. Waited 20 minutes in there before saying something. The receptionists in the glasses area pointed me to the correct sitting area. Got called right away and the technician checked my vision and dilated my eyes, and I was awaiting the doctor. But they pulled me out because someone else was waiting first, and was put back into the waiting area until 20 minutes passed and my hunger levels raised and my patience ran out and so I left. If you come here, avoid first floor doctors, one of them is Dr. Amna Majeed. She’s probably good, but I don’t like her staff. As I left, waiting to confirm I didn’t need to pay anything, the receptionists were right there gossiping about how I was leaving, they could at least of waited until I left.

I have 3 problems in my left eye that could result in three separate surgical procedures with more than one surgeon. Dr Lindsey Harris is a very patient doctor with a wonderful bedside manner. She is a retina specialist. She took the time to answer all the questions that I had. I never felt rushed. She explained everything in plain language and used a model of an eye during the explanation. There was no pressure to have retina surgery although there is a procedure that I might have in the future. She recommended I have a procedure with another eye specialist before deciding whether to have the procedure that she performs.

Dr Quayle has been my doctor for six years. He’s a very caring and patient person. You will never get rushed through your appointment. His staff is very friendly, courteous, and helpful. I have been very satisfied with the service , and have handed Dr Quayle’s business cards out to my friends.

The boys have being going here since they were infants. Love their Dr James Lai and the staff

First of all. I got there 20 minutes before my appointment an hour later my name is called and I was taken inside. Once the assistant took the preliminary assessment the Dr came in. And clearly he was in a rush, he started with what was the reason that I was there, I started explaining and 5 seconds later the Dr goes to the door and called a couple of assistants, but he said keep talking I can hear you. He is talking with his assistants and he insist on me to keep talking. 2 or 3 minutes like this, he approaches to me and he said I need to put some additional drops for your eyes, which I said ok. Immediately, he turns towards the computer and he said “ oh I see why Dr Kavoor ,my ophthalmologist, refers to me” He gets up from the desk and he starts examining my eyes as the procedure calls, I imagine. suddenly he press my left I ball, without any advise that he was doing this, I practically jump on PAIN, and I said that hurt’s badly. His answer was “I have to do that” To this point is fine. However, when we are in the business of taking care of patients, we have to tell our patients what we are about to do, we tell them the pros and cons of a procedure, the expectations of it, maybe.At least that is what I do with all my patients. And then they, turn the lights on, and I see everything in many colors, for one second I got scared. HIS answer, “ don’t worry it is normal in a couple of minutes willl go away. AGAIN no explanation to what a patient might expect. However I will continue with my second visit for a CT of the eye. I hope that time is a better experience.

The staff treated me in a depersonalized way, demanding that I again confirm my identity by stating my date of birth when she had just seen me 15' before. And the doctor was 2.5 hours late for my 1:45 appointment, but did not even apologize.

My apologies for complaining because I truly trust, appreciate and value Dr Goosey, but I do not think it is correct or acceptable that any patient should have to wait 1+ hr for an established appt. No other profession could get by with …

Amazing staff! Absolutely loved our appointment with Dr. Grannis. She was very thorough about the upcoming procedure and expectations. Very happy that Dr. Musgrove gave her as a recommendation for the procedure.

Dr. Megan Law and her staff are amazing. My son had a spec of debris in his eye which she was successfully able to remove. This was no easy feat as he did not want to stay still. From the moment we walked in we were treated with kindness. Her staff was fantastic with my 4.5 year old. I highly recommend this amazing doctor.

I have been coming to Houston Eye Associates for years. The service is amazing, and I appreciate the selection of glasses. This last visit was just as pleasant. My optician, Ruby Espinoza, was extremely patient with me as I selected my frames for this year. She sat with me as I looked over 3 or 4 pairs. Thank you so very much. Additionally, Dulce Martinez welcomed me with a smile and shared with me the process on that day. My wait was not long. Dulce encouraged me to look at frames until Ruby became available. Dulce was extremely personable. That is what I have grown to expect. She represented the company so well. I refer people to Houston Eye Associates because of their stellar customer focus and attention to detail. Thank you, Dulce and Ruby! Thanks for helping me better understand my VSP benefits. Until next year... peace! BLESSINGS!

Lady Lisa with Dr Harris is in need of customer service training. We have had the unfortunate pleasure of dealing with her at every visit. In kingwood and in the city. Her way of speaking to people is just disheartening. Patience that visit these hospitals are already in distress and she does not make this experience any easier, comfortable. She gives more anxiety. It was heart breaking seeing the way she spoke to elderly patiences, and everyone that walked in. It was very difficult to not say something to her. A smile goes a long way. And kindness.

This visit and appointment was totally different than last year. Last year at the glasses department was totally unprofessional, and unethical. My Dr. Ebrahimi was super nice, courteous, and professional. Even last year, the exam department was no problem. Ms. Samantha was very, very professional, courteous, and patient with me and any questions I asked. My experience at the front, was so much better. Mr. Don, listened to my complaints from last year and he wasn't at all happy, once I told him how I was treated. Thank you sir, for your kindness, caring, professionalism, and concern. Ms. Brandi helped me with my selection of glasses. The most kind, caring, professional , and easy to communicate with. I was treated with Respect, Dignity, and Integrity. This visit was the best.....Thank you all so much, You made a difference. Happy Holidays, Happy New Year.

From the initial contact to the final contact was a great experience. I have neck mobility issues and the staff was VERY patient with me the entire appointment. They took care of everything the same day I had my appointment and we even scheduled my surgery so it was a fabulous experience.

I love the visit at the Eye Doctor. They have good social skills. I love when they greet you when you come in I am an experience with the doctors. They’re great and they really care about you and make you feel comfortable.

I first consulted HEA when I realized I had a problem, focusing on my shots while hunting. Dr. Salmonsen diagnosed detached retina and gave me the choice of a new technology using laser surgery. That was almost 50 years ago. After many …

3/25/26_ My visit with Dr. Zaman & his team in Opthamology went well today, as it did during my first visit with him 3 months ago. The problem that I had with this location was with the Optometry dept 2 to 3 months ago. My rating is solely directed toward the Optometry Dept. I was so frustrated at their lack of professionalism and patient satisfaction. Last month I went in to see the Opthalmologist & everything went well & accordingly; however, the doctor wanted me to see one of their Optometrist downstairs. So one of the ladies at front scheduled me an appointment with an Optometrist for the following week. I showed up for that appointment a few minutes early, or ly for them to tell me that they didn't have me in their system for an appointment. I showed them the appointment card that was given to me but they still refused to honor it and told me they couldn't work me in. I even explained that I took a ride share to get there. Didn't matter to them, they just scheduled me to come back weeks later. I couldn't believe it. Horrible work ethics. A week later I called to cancel that appointment because I was able to be seen somewhere else 2 to 3 weeks earlier by an Optometrist who seem more concerned at Pearle Vision. To make matters worse, I got 2 text messages reminding me of the appointment which I called to cancel, on two separate occasions; and then the day of the supposed appointment (which i verified that I canceled) they text me saying I have a balance due. Absolutely unbelievable!

Great experience. I was very pleased with everything. Absolutely no complaints. Dr. Schmidt is a very compassionate, caring and professional doctor. I highly recommend her. The surgery center is very professionally run operation! Thank you Houston Eye Associates.

The best Eye Specialist!! Nothing and I will say nothing can be compared to the expertise, the knowledge, the care, the concern they give to their patients. From the Top Dr Goosey to their clinical staff esp Michelle, Lydia, there are so many names. My husband had been a patient of Dr Goosey for 31 years. From the time Dr started ad a young energetic Dr to today. The care, the jokes are relentless. You’re the light for soooo many. THANK YOU all. Appreciate you greatly.