Howard I Cohen OD
828 Hempstead Turnpike # 1,
Franklin Square, NY

Regarding the prior unsatisfactory review, this gentleman nor his wife is our patient. As often happens, some people confuse Dr. Cohen's private practice with the chain store...Cohen's Fashion Optical. Just wanted to set the record straight for anyone who might be reading reviews. : )

You wrote a review for Howard I Cohen OD One week ago 1.0 star rating 1/20/2022 I do not recommend Dr. Cohen. During an annual eye exam, I informed Dr. Cohen I was having difficulty seeing and my eyes felt scratchy. Dr. Cohen did not seem concerned and replied " Just use artificial tears drops" Dr. Cohen gave me a new prescription for glasses, which were ready 7 days later. When I put them on I was STILL unable to see clearly. After several days of hoping my eyes would adjust to the new prescription from Dr. Cohen - I still struggled to see. I decided to see another optometrist, who advised the script (by Dr. Cohen) was incorrect for my eyes, they were too powerful. Also I had an inflammation on the cornea's, I was instructed to stop using the artificial tears and to go see a cornea specialist ASAP. Which I have done and have been diagnosed with and infection in my eyelids (Blepharitis) and inflammation of the cornea (Keratits). The failure to identify this condition by Dr. Cohen could have cost me my vision. I am extremely lucky to have gotten a second option by a more knowledgable and competent optometrist.

Good Day I have been with Dr. Cohen for many years. I'm sure my insurance coverage has taken good care of this practice. No complaints til the last 2 years. I've noticed some uncomfortable attitude from the front desk clerk. I really tried to disregard it . But once I missed my appointment today,, with good reasons. This clerk really showed her true self, very rude, nasty and unbecoming.. She was the worst. As I read the reviews, this clerk has history. So sad, I will cater to a new eye practice its best, because I wasn't fairly treated when my glasses broke last year, and they should of been replaced according to my eye coverage. Not winning with the front desk clerk, she needs help. Peace out