I Care Vision Center
9985 8th Ave SW,
Seattle, WA

Genuinely a great experience. They explained every step, not pushy about extra charges. VERY PROMPT. This has been one of the best eye appointments I’ve had in a very long time. They don’t have a ton of frame selections but the ones they do have are very stylish. The staff and doctor are wonderful and efficient!

I started going here because it is local woman business. I will stop going though because they are rude and don't care about accountability. I had an appt that I waited for 25 minutes for. After 15 minutes I asked the receptionists how much longer and they said they don't know. After asking them about this instead of apologizing they gave excuses and were rude to me. I am sure they will say I was rude, but I wasn't rude until they were rude. I am a strong believer in treating others the way they treat you and I have never dealt with a more unprofessional staff or Doctor. Their response was if I didn't want to wait that I could just leave. Obviously they told the doctor when I finally saw her that I was upset and probably made me out to be some horrible person. I spoke to the Dr about the issue and her response was to say that I am no longer welcome as a client. No apology or accountability, just oh you don't like being made to wait for 25 minutes with no explanation or apology? You can F off. Also the entire 25 minutes I was waiting, they were not seeing any patients. The last patient was checking out while I was checking in, so I waited for 25 minutes just because they don't respect other peoples time. I have never dealt with a more unprofessional doctor or front office staff. Don't waste your time, because all they will do is waste yours and act like making someone wait for 30 minutes is acceptable. I told them they could have called me, if they were running late they could have called me and told me that. Why is respecting patients time not important to medical offices at all? If someone is late, we get charged a late fee, when they are late they don't even have the decency to apologize. It's ironic since their name says they Care.

I recently visited I Care Vision Center for an eye examination and had an exceptional experience from start to finish. I am delighted to share my five-star review and express my gratitude for the outstanding service provided by the entire team at this remarkable optometry clinic.