Ian Chan MD PC Ophthalmology and Retina Surgery
,
Flushing, NY

probably the most disrespectful group of staff i’ve ever encountered! the way they treat patients is something i've never seen before, its like they've never learned how to speak to people. i wonder what their parents taught them.

Not even a 1 star. ZERO. Absolutely horrendous customer service. Front desk and back desk staff were ridiculous. Doctor is no where to be seen. Do not come here. You will regret it.

Karma. Ian's wife is not involved, everyone. The insignificant ill mannered short height ( five feet approximately ) with long black hair is his mistress, Gloria Zhang. Triumphing.

This is regarding their receptionists. They have absolutely horrific attitude toward their patients. I felt disrespected and judged for asking the simplest questions like how long of a wait or directions to the restroom.

Please stay away for this doctor and clinic!!! I didn’t visit personally but my mom did. She was deceived thousands of dollar for a surgery that was not urgently needed and in a few days she could’ve gotten it covered with medical coverage but this facility wanted cash, wanted money and made her do the surgery ASAP! This is the worst doctor and practice ever!! They are super money hungry! Careless about the patients well being. After my mom got insurance coverages, they lied and told her that the insurance wouldn’t cover her injection and refused to bill the insurance. After a long battle of back and forth they told my mom that they wouldn’t see her anymore. Hello?!?!! Doctors are suppose to provide aftercare for surgical procedures and they REFUSED!!! Because they would get LESS money than what my mom would’ve paid out of pocket. We confirmed that he is an in network providers but he himself and the practice just decided to charge the patient and tell them the insurance won’t be cover. It’s really disgusting that they’re getting money from the immigrants population just because they don’t speak the language and didnt know better. Licenses should be revoked from this place Since my mom’s eyesight has gotten much much much worse after them!!! Honestly if my mom’s eye sight healed after the procedure and injections, I would’ve been okay with all of this, but no, it has gotten worse, there are still shadows in her eyes that caused my bloods stick inside the eyes!!! PLEASE PLEASE PLEASE AVOID THIS PRACTICE FOR YOURSELF YOUR FRIENDS AND FAMILIES!!!!!