Illinois Eye and Ear at UI Health
,
Chicago, IL

The valet is amazing and quick, very much convenient especially when older people come . Love the convenience of having wheelchairs. The new building is spacious and clean and organized. The waiting room is clean . My experience here was great . Doctors are wonderful. My Dad was able to communicate in Spanish with the doctors. The tech guy Alex I think his name was great He was able to explain clearly to my Dad what he was going to have done . 👏💙😊

Came in to get a prescription, and ended up staying for 4 hours with them continuously dilating and numbing my eyes. Left with the old prescription because "You can see so well out your old glasses there's no need to get a new prescription." They preformed an exam as if they was my primary doctor (Dr. Chau) would which wasn't needed. They was residents and I was there for a new prescription and to have my pd numbers measured. NONE OF WHICH I RECIEVED. Horrible eye clinic to be at, patients yelling across the hall, and walking in your room asking for things. The residents will say 10 minutes and be 2 hours. Meanwhile laughing at jokes in the hallway with other residents while peering into your room, as if they are daring you to say something. DO NOT GO HERE FOR A PRESCRIPTION, ONLY COME IF YOU MUST TO SEE THE DOCTORS. Oh and they didn't even validate my parking garage ticket.

The valet V.I.P is amazing and quick, very much convenient. The new building is spacious and clean and organized. The waiting room is clean and the view is amazing.