Illinois Eye Institute: Dougherty Jeanne T
3241 S Michigan Ave,
Chicago, IL
3241 S Michigan Ave, Chicago, IL 60616, United States of America
+1 312-225-6200
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Jay Bea
1 year ago
Vitoretor Paisa
1 year ago
According to what's supposed to be open on Saturdays, I arrived today, Saturday, and it's closed. Please fix your hours.
Xiao “Lin” Mei
2 years ago
I had a really frustrating experience with the Illinois Eye Institute. The entire process of getting contact lenses has been unnecessarily long and inefficient. I had to come in for three separate appointments: one for my prescription, another for a contact lens fitting, and then another just to confirm the contacts were comfortable. It felt like much of this could have been handled in one visit.
Communication has also been difficult. Their voicemail boxes are full, making it hard to reach anyone for updates. After ordering my contacts, I waited three weeks without receiving them or hearing anything. I finally had to physically go into the office myself just to find out what was going on.
