Intermountain Eye Center: Harf Leo S MD
3090 Gentry Way #100,
Meridian, ID

I waited for nearly 2 hours to be seen by an optometrist when I was hoping to be seen by an ophthalmologist. I received 15 minutes with the doctor and did not get any answers. I was also charged more than I ever have been charged for an eye …

Dr. Vanessa Ewing provided an exceptional exam for my disabled nonverbal adult son. She got to know him and helped him feel comfortable with the sensitive nature of dilation and exam. Thank you!

Such a frustrating experience with scheduling -- definitely do not recommend working with this place here if you have the ability to change places. Not only have I experienced this issue, my entire family has had an awful time with having appointments rescheduled on them -- without their knowledge. Recently, I was scheduled for a Monday, then was rescheduled for Wednesday without being told, and was now sent ANOTHER notice telling me to reschedule as Wednesdays no longer worked with my doctor. Which makes NO sense, if I was originally scheduled on a day that worked for them! When contacting them, I was told their system wasn't working this month, and bookings weren't saving -- however this has repeatedly happened to my dad in January. Apparently, the original date my appointment was at was merely "a suggestion" they gave me (they scheduled it for me AND wrote it down). If I didn't like my doctor, I would be finding a new place ASAP because the service this place offers with scheduling is terrible.

I was highly disappointed in this office, due to the high recommendations for dr betts. I had a very poor eye exam with a technician that was unprofessional in her language, care, n knowledge of tests being performed in an exam. Second, poor communication in receiving contact script-appointment and what is needed to receive contact script. Took a month of phone calls n had to walk into office to receive an answer. Third. Staff was uncaring n passed me along when things didn’t go along smoothly. Needing pkr find, not getting surgery due to mistakes, efficiency, and lack of care for patient and problems arises. Very disappointed. Positive-Amy is only nurse there that fixed my problems when she was directed to me . Only person on staff that could help me.

They rescheduled me for the third time today. They say first available is 3 weeks in the future. They send me text messages but don’t read my text to them. I call the offices and they don’t return my calls. I ask for appointments at one office and they make next appointment at further away office that I told them I didn’t want to go to. They must have a strong hold on someone to get referrals.

exam was fine, but Dr. lowered the reader prescription and being new to progressive glasses didn't realize it was the wrong prescription until it was too late to return. 500.00 out the door! can't recommend and wouldn't go back!

Intermountain eye center I had a wonderful Ophthalmologist she did great through job of my eyes she told me my one left eye has a hard time focusing and I am Farsighted. So thank you so much for explaining about my one eye.

Dr. Betts and his staff are AMAZING! I was referred to Dr. Betts from the St. Als. emergency room - luckiest thing to ever happen! I have suffered from migraines since I was 12 years old. We knew that between some neurologic issues and some eye issues I continued in a cycle of daily constant migraines. Between the neuro consult and Dr. Betts I have maybe a single migraine a week. AMAZING for someone who went 35 + years with DAILY migraines. Dr. Betts listens and cares about his patients. His staff are so wonderful and welcoming its like a big extended family! I'm so grateful for everything they have done to get me sorted out.

Dr. Chamberlain is AMAZING! The staff is so friendly and kind. Be prepared to wait because they are very busy but it is worth the wait.

Intermountain Eye Centers always there to help , I think they are a little understaffed like most places the staff is always helpful , oh my God i didn't realize that eye glasses were so expensive for around $600 for two pair plus if you want polarized or bi focal and more added extras ...........wow......oh make sure you bring dark dark sunglasses if you get yours eyes dilated......

Horrible place, they don't answer the phone or return phone calls. Doctors offices aren't fond of them either because of how ignorant they are. The surgery coordinator never answers her phone or returns phone calls. The whole office should …

Loved my experience here! Received my new glasses fairly quickly, I was given a free trial pair of contact lenses that I desperately needed on the same day of my eye exam, and the staff and Doctors were superb! Highly Recommend. Two thumbs up for sure!

This eye center is top notch with top notch staff! I had two cataract removal surgeries by Dr. Tweeten performed at this center and the service was phenomenal! I also use the physicians there for my routine eye care. Would highly recommend them.

This center is phenomenal. Everyone is very friendly. I have pretty bad medical related anxiety, and they worked with me and took their time. Dr. Fethke explained everything very thoroughly, and was super nice. I am so happy that I got to go here, and they have been able to help me so much! I had a very short wait time, maybe 5 minutes not including filling out the paperwork. The front area was nice, and had coffee and water available to drink.

Terrible experience. My ninety year old mother went in for an exam this afternoon. Dr. Reynolds needs to find a new profession. Did not introduce himself, very rude, no eye contact poor exam. Photo on website does not look like Dr. Reynolds, what's up? She may need to see another doctor to make sure she was given a proper exam.In addition nearly a three hour ordeal.

I have been going to the Boise Office for 20 years until Dr. Tweeten retired. They have always been good. They sent me to the Meridian office. They live up to their 2.9 rating. Not very friendly. Everyone seemed very cold and unhappy. I was suppose to see Dr. Chamberlain however when he came in he never introduced himself and he did not look like the picture they have posted on their website. Not very professional. He examined my eyes and told me I have Cataracts and the scheduler will be calling me in two weeks. Not much else. It has been a month and I still have not heard from them even after a call from me two weeks ago inquiring about scheduling my surgery. I would not recommend them for anything. At least the Meridian office. I will be going to another doctor.

My husband went there today for a blocked tear duct. The first issue was we felt we were at Sears with them trying to add-on procedures that he was not referred for or wanted. The second issue was someone else's paperwork/chart was in his chart -- and were not talking about just a piece of paper or two. The staff, assistants, and doctors were just rude and unpleasant to deal with once they found out they couldn't bully him into the unneeded/unwanted add-ons. I normally try to say something positive in all my reviews but this time I just can't.

I've never had any negative experiences. My first time was with a Dr. Swartley, in the downtown Boise office. (1980) Later I needed Cataract surgery which Dr. Swartley performed. (1992/93) I'm still happy with that result and can still get by without glasses. (77yrs old). I just met my 3rd Doctor and she was very nice. I set up next years appointment before leaving.

In this case, you better trust the reviews! There’s a reason there are so many one star reviews. Very poorly run business. Particularly since Dr. Harf left. There are so many options out there. Pick anyone but these guys. Can’t get through to anyone. Rotating doctors all the time. Closed half the month.

Had laser treatment for my cloudy eye. My sight is a 100% better today. Kind and professional staff. As always, Dr Reynolds was awesome.

I and my family have been patients at all 3 locations. We have the utmost respect for the physicians & staff and have always been treated kindly and professionally by them! I have various eye condition challenges and have received high quality treatment both in office & surgically. I definitely recommend Intermountain Eye Centers with complete confidence!!!

Have had 4 eye surgeries at the surgery center. Left & right cataracts by Dr. Tweeten. Emergency left & right detached retina surgeries by Dr. Harf. Also had laser procedure for glaucoma by Dr. Mannschreck in 2022. Excellent surgeons, extremely dedicated staff. Physicians & staff make you feel ease even in stressful situations. Followup care is impeccable. Have seen Dr. Tweeten since 1988. I highly recommend the physicians & services they provide.

Dr Betts is absolutely the best!! It's a well run clinic, moves fast, but they give you all the time you need to assure a comfortable and successful procedure. Highly recommended.

Horrible service. Nobody answers the phone. The prescription never reached the pharmacy, I went to pick it up and pharmacy had to send a request to the doctor’s office. After a couple of days, the pharmacy still hadn’t received the prescription. I called the office so many times to make sure they send the prescription to the pharmacy. And there’s always a long wait for my daughter to be seen, up to an hour. I have no complaints about the doctor, but the office is ran very poorly. Today, after waiting for 20+ minutes and seeing people arriving after us and being called before us, I asked the front desk if they had an estimate on how much longer, and they hadn’t even taken my daughter’s chart from the front desk. They picked up the chart at that moment, which makes me wonder if they just forgot about it??? They said they still had five patients before us, so they estimated at least 30 more minutes of waiting.

Told me my appointment was canceled after I walked in the door on the day of the appointment saying they were double-booked.. Pushed me out for another 30 days. Great way to run a business.

Brandi at the Meridian Optical shop was awesome! She filled my order quickly, and set expectations for when my new lenses should arrive. 10/10 🙌 Love my Maui Jims! …

This place has horrible customer service and no respect for patients time! We arrived for an appointment early and 30 min after appointment time I asked the staff about how long it would be they said 30 more minutes we would be seen. That time came and went and my husband was supposed to be next. Three other people were called back when asking the staff they could not verify if he would even be seen today or not. This was after an hour an a half of sitting waiting. If I hadn’t asked we would likely have sat there for much more time and not been seen still.

Wondering yag treatments is scheduled & one eye or both (dr Symmons said I need both eye done.

My husband and I have VSP insurance and the doctor who did exam decided to bill our medical insurances plus VSP and then send us the bill for the remainder they did not pay. NEVER have we had this happen in all the years of using our VSP preferred eye doctor. Both of us will not be doing business with Intermountain Eye Center again. Very bad customer service and especially in billing. Rude and over confident they are right and you are wrong. I will be turning them into our insurance so they can investigate.

They dilated my eyes without my consent and made it unsafe for me to be able to drive afterwards. I would give 0 stars if I could. They answered none of my questions, made me wait especially long, were extremely disorganized and all in all one of the worst experiences in a doctors office in my life.